Shipping policy
SHIPPING AND PROCESSING TIME
All orders will ship out of our warehouse within 3 business days (Monday-Friday) not this does not include shipping times.
All orders will be shipping using tracked postal service, you will receive your tracking number via e-mail once shipped.
INCORRECT ADDRESS | RETURNED MAIL
Customers are responsible for providing the correct shipping information when an order is placed. Rad Rascals is not responsible for packages delivered to an incorrect address. Packages returned to Rad Rascals may be reshipped at the customer's expense. Packages marked as delivered, but “not received,” are the customer’s responsibility to locate with the shipping provider. Rad Rascals is not liable to issue refunds on lost packages.
Shipping Insurance
If you added our Free Returns / Purchase Protection to your order at the time of purchase, your eligible return or exchange is completely FREE — your return shipping label is covered!
Opted out of Purchase Protection? That's totally okay! You can still process your return or exchange through our Loop Returns portal. A small, fixed return-label fee will simply be deducted or charged to cover the cost of your prepaid return shipping label.
Purchase Protection must be added at the time the original order is placed and cannot be added after an order has been completed.
Original shipping charges are non-refundable.